Ways to get paid

• Pay links A branded payment page by email or text, with the patient's name and reference on it. Apple Pay built in.
• Virtual terminal Keyed phone payments with pre-authorisation, duplicate protection, and refunds and voids controlled by role.
• Card machines PAX terminals driven from the portal, every payment recorded and reconciled.
• Instalment plans Deposit first, then each instalment collected automatically. Early settlement in one tap.

Runs the back office

• Reporting by staff member, channel and card type, with exports of everything.
• Reconciliation Acquirer payouts matched to payments, fees and net amounts line by line. Invoices matched by reference and amount.
• Patients Directory, payment history, saved cards and a personal payment portal per patient.
• Receipts Emailed automatically, branded to the practice, printable as PDF.
• Batch payments A CSV of invoices becomes a run of pay links in one go.
• Team roles Admin, supervisor and staff, with a permission matrix down to who can refund.

Connected

Dentally, Cliniko and Semble for the clinical record. Xero, Sage and QuickBooks for the books. Salesforce for the CRM. A REST API, signed webhooks and an MCP server for AI assistants.

Built like a payments company

• Card data never touches Medipay: secure fields from PCI DSS certified partners, so the practice sits in the lightest PCI self-assessment category.
• FCA-regulated acquiring, settled to the practice's own account. Medipay does not hold client funds.
• Two-factor authentication, IP allowlisting, idle sign-out and a full audit log.
• Registered with the ICO. Data hosted in the UK and EU, every workspace isolated.